Responsible Gaming

At Power Slots on pawerslot.com, responsible gaming means enjoying casino entertainment in a conscious, controlled way, without harming your finances, health, or personal life. Gambling should always remain a form of leisure, never a way to solve money problems or cope with distress. You should only play with money you can afford to lose and only for as long as it feels enjoyable.

The site is operated for UK players under the UK Gambling Commission licence held by ProgressPlay Limited (account number 39335). Under this regulatory framework, we provide tools, information, and support to help you stay in control. If you feel your gambling might be becoming a problem, the Power Slots team and independent support organisations are available to assist you with confidential, professional help.

Risk Awareness

Gambling problems often develop gradually. Recognising early signs can help you regain control before harm occurs. Risk is higher if you experience financial pressure, emotional distress, or a history of addiction. Under UK law and UKGC social responsibility requirements, you are expected to gamble only if you are 18 or over and can make informed decisions about your behaviour.

Common warning signs that gambling may be becoming problematic include:

• Gambling more frequently or for longer sessions than you originally planned.
• Thinking about the casino or your bets when you are at work, with family, or doing other activities.
• Chasing losses by increasing stake size or depositing again to "win back" money.
• Spending money on gambling that was meant for rent, bills, debt repayments, or essentials.
• Hiding or lying about your gambling activity to family, friends, or colleagues.
• Feeling restless, irritable, anxious, or low when you try to reduce or stop gambling.
• Using gambling to escape problems, stress, loneliness, or unpleasant emotions.

Self-awareness is essential. The informal self-assessment questions below can help you reflect on your gambling behaviour. If you answer "yes" to several of them, you should strongly consider using our protection tools and contacting a support organisation.

Self-assessment questions:

• Do you often spend more time or money gambling on Power Slots than you originally intended?
• Have you ever borrowed money, sold possessions, or used overdrafts or credit to continue gambling?
• Do you feel irritated or stressed when you cannot gamble, or when you try to cut down?
• Have family members, friends, or colleagues expressed concern about your gambling?
• Do you gamble to forget about problems, relieve sadness, anxiety, or other negative feelings?
• Have you missed work, studies, or important social or family events because of gambling?
• Do you hide your gambling, bank statements, or account activity from others?

This self-check is not a medical diagnosis. It is a prompt to reflect honestly. If you are worried about your answers, we strongly recommend that you set strict limits, consider a Time-Out or self-exclusion, and contact a professional support service such as GamCare or Gambling Therapy.

Limits & Tools

Under UKGC rules, Power Slots on pawerslot.com must provide effective tools to help you monitor and control your gambling. These tools are designed to prevent harm and support informed choices. You can adjust them at any time in your account; in many cases, lowering limits takes effect immediately, while increasing limits may be subject to cooling-off periods.

Deposit limits (daily, weekly, monthly)

Deposit limits cap how much you can transfer into your Power Slots account over specific periods. To set or adjust them, follow the general steps below (exact wording of menu items may vary slightly on the site):

1. Log in: Sign in to your account at pawerslot.com using your username and password.
2. Open your profile: Go to "My Account" or a similarly named section in the main menu.
3. Find responsible gaming tools: Select "Responsible Gaming", "Safer Gambling", or "Player Limits".
4. Choose "Deposit Limits": You will see options to set daily, weekly, and monthly maximum deposit amounts.
5. Enter your limits:
   • Type the maximum amount in GBP (e.g. £20 per day, £100 per week, £250 per month).
   • Make sure these amounts are comfortably within what you can afford to lose.
6. Confirm and save: Review your choices and click "Save" or "Confirm". The system will show when the new limits take effect.

Lowering your deposit limits usually takes effect immediately or very quickly. Increasing limits is subject to a cooling-off period in line with UKGC requirements (for example, 24 hours or longer). We strongly recommend you do not treat deposit limits as targets; they are safeguards, not goals.

Time and session control (reality checks and session timers)

Spending too long on a single session increases the risk of impulsive decisions. Power Slots provides tools to help you track how long you have been playing and to remind you to take breaks:

• Reality checks: Pop-up notifications can appear after a chosen period (for example, every 30 or 60 minutes) showing how long you have played and your net result. You can usually adjust these in the "Responsible Gaming" section of your account.
• Session reminders: You may be able to set a maximum session duration. When this time is reached, you will receive a message prompting you to log out or take a break.
• Manual breaks: We recommend planning your own breaks in addition to system reminders (for example, a 10 - 15 minute break after every 45 - 60 minutes of play).

These tools support you in making deliberate, not impulsive, decisions. If you notice that you dismiss reality-check messages repeatedly, this may be a sign to consider stronger measures such as a Time-Out or self-exclusion.

Time-Out (short-term breaks of 24 - 72 hours and longer)

A Time-Out (sometimes called a cool-off) allows you to block access to your account for a short, fixed period while keeping your long-term account status unchanged. To activate a Time-Out:

1. Log in and go to responsible gaming: From "My Account", select "Responsible Gaming" or "Safer Gambling".
2. Select "Time-Out" or "Cool-Off": Choose the option for a short-term break.
3. Choose the duration:
   • Common options include 24 hours, 48 hours, 72 hours, or up to 30 days.
4. Confirm your decision: Read the information about what a Time-Out means (you will not be able to log in or place bets during this period) and confirm.

Once a Time-Out is activated, you will not be able to cancel it until the selected period has fully expired. This is required by UK safer-gambling rules to protect you from acting on impulse. If you feel you need a longer break than 30 days, you should consider self-exclusion instead.

Self-Exclusion

Self-exclusion is a stronger protection measure designed for players who feel that they are at risk of, or are already experiencing, gambling-related harm. Under UK law, self-exclusion must be robust and cannot be lifted early. When you choose self-exclusion, you commit to staying away from gambling, and the operator must support that decision.

How to self-exclude from Power Slots

You can self-exclude directly through your account on pawerslot.com. The steps below describe the typical process:

1. Log in to your account: Access your Power Slots account as usual.
2. Go to "Responsible Gaming / Self-Exclusion":
   • Open "My Account" and select "Responsible Gaming" or "Safer Gambling".
   • Click on the "Self-Exclusion" option.
3. Select the self-exclusion period: You can usually choose from fixed durations such as:
   • 6 months
   • 1 year
   • 2 - 5 years
   • Lifetime (indefinite), which is treated as a permanent exclusion.
4. Read the information and consequences: Carefully review what self-exclusion means, including the limitations on account access and future play.
5. Confirm your decision: You may be asked to tick a box and click "Confirm Self-Exclusion", and sometimes to confirm again by email or on-screen prompt.

Consequences of self-exclusion

Once self-exclusion is activated on Power Slots, the following consequences apply in line with UKGC requirements:

• Account access: You will not be able to log in, deposit, or place bets on Power Slots during the self-exclusion period.
• Marketing communications: The operator must take reasonable steps to prevent marketing communications being sent to you for the duration of your self-exclusion.
• Remaining balance:
  • You will usually be able to withdraw any remaining real-money balance, subject to verification checks and the applicable Terms and Conditions on pawerslot.com.
  • Promotional or bonus funds may be forfeited in accordance with the Bonus Policy.
  • If you cannot access your account to request a withdrawal, you should contact customer support and verify your identity so that funds can be returned where appropriate.
• Re-opening the account:
  • For fixed-term self-exclusions (for example, 6 months), the exclusion will not be lifted before the minimum period ends.
  • After expiry, if you request to reopen your account, a further cooling-off period and checks may apply, and the request may be refused if risk indicators remain high.
  • For lifetime self-exclusions, the account remains closed on a permanent basis.

Self-exclusion is a serious step, not a budgeting tool. You should consider combining self-exclusion with external blocking software, support from GamCare or other services, and, where appropriate, professional counselling.

GamStop (multi-operator self-exclusion in the UK)

For players in Great Britain, GamStop is a free national self-exclusion scheme that allows you to block your access to online gambling sites licensed by the UK Gambling Commission. Power Slots, operated on pawerslot.com, is fully integrated with GamStop, as required for UKGC licence holders.

• How it works: When you register with GamStop and choose a duration (for example, 6 months, 1 year, or 5 years), your details are shared with all participating UKGC-licensed operators, including Power Slots.
• Effect on your account: If you are registered with GamStop, your Power Slots account will be blocked in accordance with GamStop rules, and you should not be able to create new accounts during your exclusion.
• Where to register: Visit https://gamstop.co.uk and follow the on-site instructions.

GamStop is a powerful protection tool and should be used alongside other measures, such as blocking software and professional support, especially if you feel at high risk of relapse.

Support Resources

Problem gambling is a health and wellbeing issue, not a moral failing. Confidential help is available 24/7 from independent, specialist organisations. Using these services does not affect your legal rights or your ability to complain about a gambling operator. The organisations listed below are independent of Power Slots and pawerslot.com, but we are required under the UKGC licence conditions to make you aware of them.

Local support in the UK

• GamCare: Provides free, confidential advice, information, and counselling for anyone affected by gambling in Great Britain. Services include a national helpline, live chat, and structured treatment (including face-to-face and online options).
• BeGambleAware: Offers information about safer gambling, self-help tools, and pathways to treatment services commissioned by GambleAware across Great Britain.

Key UK contacts include (subject to change, check current details on their websites):

• National Gambling Helpline (GamCare): Freephone 0808 8020 133 (generally available 24/7 for callers in Great Britain).
• BeGambleAware: Information and support at https://www.begambleaware.org.

These services are generally offered in English and may provide translation or signposting where necessary. They can support both people who gamble and affected family members, partners, or friends.

International support organisations

Gambling Therapy and Gamblers Anonymous provide global or multi-country support, including online groups, forums, and virtual meetings. They are especially useful for players who reside outside the UK or who wish to access help anonymously.

Self-exclusion schemes by country

Power Slots is primarily targeted at players in the United Kingdom under the UKGC licence, with some non-UK players served under the Malta Gaming Authority licence (MGA/B2C/231/2012). Availability of self-exclusion schemes depends on your country of residence and local law.

• United Kingdom - GamStop: As described above, GamStop is the main multi-operator online self-exclusion scheme for Great Britain. Registration is strongly recommended if you experience harm.
• Spain - RGIAJ: The Registro General de Interdicciones de Acceso al Juego (RGIAJ) is the Spanish national self-exclusion register. Players registered with RGIAJ are prohibited from accessing licensed gambling in Spain. Note that Power Slots does not target players from Spain and certain other restricted countries, but the mention of RGIAJ is provided for information about comparable international protections.
• Other countries: Some jurisdictions offer similar central registers or regional schemes. If you live outside the UK, you should check with your local regulator or responsible gambling authority for available protections and whether online gambling is permitted in your jurisdiction.

If you self-exclude via a national scheme, you should still consider local blocking tools and counselling to support your long-term recovery.

Blocking software and device-level tools

Blocking software can prevent access to gambling websites and apps from your devices, reinforcing self-exclusion and limits. These tools are independent of pawerslot.com and may be subject to their own terms and fees.

• Gamban: Paid blocking software that can block access to most gambling sites and apps across multiple devices. See https://gamban.com for details.
• BetBlocker: Free blocking software that offers device-level blocking and parental control features. See https://betblocker.org.
• Device settings:
  • On some devices, you can use built-in parental controls or content filters to restrict access to gambling content.
  • Network-level filters (for example, via your internet service provider) can provide an additional barrier.

Blocking tools are most effective when combined with self-exclusion, limits, and professional support. They are not a substitute for honest reflection about your gambling and your financial situation.

Family and friends support resources

Problem gambling can have serious effects on partners, children, and wider family. Specialist services are available for those affected:

• GamCare support for affected others: Offers tailored help for family members and partners of people who gamble.
• GamAnon / Gamblers Anonymous family groups: Peer support groups for relatives and friends of problem gamblers.
• Online forums and chats: Many responsible gambling organisations provide moderated online communities where family members can share experiences and coping strategies anonymously.

These services are confidential. Seeking help as a family member does not require the person who gambles to have acknowledged the problem.

Help for Family

If someone close to you may have a gambling problem, it is natural to feel worried, angry, or overwhelmed. You cannot control another person's behaviour, but you can protect yourself and encourage them to seek help. The UKGC and public health guidance emphasise early, supportive conversations and access to treatment.

Tips for talking to a loved one:

• Choose a calm, private moment when neither of you is rushed or upset.
• Focus on specific behaviours and impacts (for example, missed bills, secrecy, mood changes), rather than accusations or labels.
• Use "I" statements ("I feel worried when...") instead of "you always..." or "you never...".
• Listen actively and allow them to speak without interruption, even if you disagree.
• Emphasise that help is available and that gambling problems are treatable.

Encouraging them to seek support:

• Offer to sit with them while they call the National Gambling Helpline or use online chat.
• Suggest a visit to their GP to discuss gambling and any related mental health or financial issues.
• Encourage them to use tools such as limits, Time-Out, or self-exclusion (including GamStop) and to install blocking software.

Support for you as a family member:

• Contact GamCare or similar organisations, which offer support and advice specifically for affected others.
• Explore family support groups such as:
  • GamCare - For family & friends
  • Gamblers Anonymous / GamAnon (check for family groups and forums)
  • Gambling Therapy - online groups and forums for people affected by gambling.
• Consider speaking to a counsellor or psychotherapist with experience in addiction and family dynamics.
• Seek independent financial advice if household finances have been affected.

Your safety and wellbeing are a priority. If you feel at risk of harm, you should contact emergency services or crisis support in your area immediately.

Operator's Commitment

Power Slots operates on pawerslot.com under the UK Gambling Commission licence of ProgressPlay Limited (account number 39335) and, for non-UK players, under the Malta Gaming Authority licence MGA/B2C/231/2012. These licences require robust measures to promote safer gambling, prevent crime, and protect vulnerable people. Internal policies may be stricter than the minimum regulatory standards, particularly following UKGC guidance on social responsibility and anti-money laundering.

Internal monitoring and risk checks:

• Behavioural analysis: Player activity may be monitored for indicators of harm, such as unusually long sessions, rapid repeated deposits, frequent failed deposit attempts, or patterns suggesting chasing losses.
• Affordability and source-of-funds checks: In line with UK regulatory expectations and past enforcement trends, additional checks are likely at higher deposit levels or where patterns suggest potential financial risk. This may include requests for documents to verify income or the source of funds.
• Account flags and interventions: Where risk indicators are identified, interventions may include tailored safer-gambling messages, temporary restrictions, mandatory limits, or account suspension pending further review.
• AML and social responsibility: ProgressPlay Limited has previously entered a financial settlement with the UK Gambling Commission relating to AML and social responsibility processes. Current procedures are designed to address these issues, which may result in more cautious and sometimes time-consuming checks to protect players and comply with regulatory obligations.

Proactive contact from support:

• Support or compliance teams may proactively contact you (by email, in-account messages, or occasionally by phone) if your activity suggests:
  • significant or rapidly increased spending;
  • extended or intense play sessions;
  • patterns consistent with problem gambling or financial stress;
  • use of payment methods or behaviours raising AML or fraud concerns.
• Such contact may include:
  • information about safer gambling tools and support services;
  • requests to set or lower limits or to take a break;
  • requests for documentation to verify affordability or source of funds;
  • warnings that your account may be restricted if concerns remain unresolved.

Use of data and confidentiality: Data used for safer-gambling and AML checks is processed in accordance with applicable data protection laws and the privacy policy on pawerslot.com. Interventions are intended to protect you and comply with regulation, not to judge you. However, if you choose not to cooperate with necessary checks, your account may be restricted or closed, and withdrawals may be delayed or limited as permitted by law and the Terms and Conditions.

Updates

Responsible gambling practices, regulatory expectations, and internal procedures evolve over time, particularly in the UK where gambling law and UKGC guidance are under continuous review. Power Slots will update this responsible gaming information when there are material changes to legal requirements, industry standards, or the tools we offer.

• Notification channels:
  • Important changes may be communicated via email to your registered address, where permitted.
  • Notices may also appear as banners, pop-ups, or message centre notifications when you log in to your account on pawerslot.com.
  • Updated information may be published directly on this page and related sections (such as Terms and Conditions or Bonus Policy).
• Your responsibility: It is your responsibility to check for updates regularly and to review any notifications that we send or display, as they may affect your rights, obligations, and available protection tools.

Date of last update to this page: 20 January 2026. Information is based on UK law, UKGC requirements, and recognised industry standards as at 2025 - 2026 and may change if regulations or guidance are amended.

Contact & Feedback

If you have questions or concerns about responsible gaming, or if you need help using limits, Time-Out, or self-exclusion at Power Slots on pawerslot.com, you should contact customer support as soon as possible. Early engagement can prevent harm and help us provide appropriate protections.

How to contact us about responsible gaming:

• In-account support: After logging in, use the "Support", "Help", or "Contact Us" section to reach customer service by live chat or messaging, where available.
• Website contact options: If a web contact form is provided on pawerslot.com, you may use it to submit a responsible gambling query or request, including requests for self-exclusion or limit changes.
• Email and phone: As of January 2026, no dedicated responsible gaming email address or phone number is specified in the available source data. Any published general support email or telephone details on pawerslot.com or in the Terms and Conditions may be used to raise responsible gambling concerns, which will then be handled in line with safer gambling procedures.

Feedback and self-control requests:

• If you believe your gambling is getting out of control, you can ask support to:
  • assist you in setting or reducing deposit limits;
  • apply a Time-Out or self-exclusion to your account;
  • signpost you to specialist support services such as GamCare or Gambling Therapy.
• If you have feedback on how Power Slots can improve its responsible gaming measures, you can submit it through the same contact channels. Constructive feedback helps us refine our tools, messages, and safeguards in line with best practice and regulatory developments.

This responsible gaming page is intended for information only and does not replace independent legal, financial, or medical advice. If you are experiencing serious financial, mental health, or addiction issues, you should seek professional help from qualified practitioners and support services in addition to using the tools available on pawerslot.com.